Refund Policy – Miss Angela

Last Updated: March 2026

Miss Angela operates a marketplace for clean, high-quality, brand-name women’s clothing, including lingerie, underwear, sleepwear, swimwear, and hosiery.

Examples of brands may include Victoria’s Secret, La Perla, and Calvin Klein.

Miss Angela is a multi-vendor marketplace, meaning products are sold by independent sellers. The following policy explains how refunds and returns are handled on the platform.

1. Marketplace Standards

Miss Angela is not an adult or pornographic platform.

The website is strictly a clean marketplace for brand-name women’s clothing, including:

Lingerie
Underwear
Sleepwear
Swimwear
Socks and hosiery

All listings must follow these standards:

Products must be clean and hygienic
Products must be brand-name and high quality
Images must show only the product (flat lay or mannequin)

The following are strictly prohibited:

Sexual images
Nude photos
Sexual videos
Explicit or sexual language
Suggestive content

Listings that violate these rules will be removed immediately, and the seller account may be suspended.

2. Return Eligibility

Buyers may request a return or refund only in the following situations:

The item received is significantly different from the description
The item received is damaged
The wrong item was shipped

Requests must be submitted within 7 days of delivery.

3. Non-Returnable Items

Due to hygiene and safety standards, the following items may not be eligible for return unless they arrive damaged or not as described:

Underwear
Lingerie
Sleepwear
Hosiery

Miss Angela maintains strict standards to ensure all items listed are clean, properly described, and professionally presented.

4. Refund Process

To request a refund:

Contact the seller through your account dashboard.
Provide photos of the item and explanation of the issue.
The seller must respond within 3 business days.

If the issue cannot be resolved between the buyer and seller, Miss Angela may review the case and make a final decision.

5. Shipping Responsibility

If a return is approved:

The buyer may be responsible for return shipping unless the item was misrepresented.
Returned items must be sent back in the same condition as received.